_____________ is pissing me off today.

[GettnHuge 2]

Cable focking company

 

So I log in once a monf to pay my bill, which means I'll need to take a few wild guesses at the password.

After 5 misses I click the password recovery.

Username or email? easy...

Acct number from bill? well that's a new security feature.

I don't get bills sent to me! I do it all online because the nice cable company offers that convenience.

HOW THE FOCK AM I SUPPOSED TO FILL IN THE ACCOUNT

NUMBER FROM THE BILL IF I OBVIOUSLY CAN'T LOGIN

TO SEE THE BILL?!?!

 

Try a few more passwords...account temp locked. That was yesterday, now it's still locked.

 

I log into the internet page(sep from bill paying) and chat live with tech assist. get the typical jargon.

me: don't you see the problem with asking for info that is on the bill from people who aren't able to view their bill?

goof: blah blah we need that for security purposes...

me: Why?! Do you have problems with people going into others accounts and deviously paying their bill for them?!

goof: you should go to one of our service centers or call cust service

 

Well just got off the phone with cust service...

me: I'm having problems accessing the acct to pay my bill....

some woman: phone number?check. username? check. name and address on account?check. now sir I need your account number for verification...

me: THATS WHY I'M CALLING YOU!!!!!!!

If I can't access my bill, how the hell can I access my account number>?!>!>!>!L<MN!L@<N!<M!

some woman: blah blah new security feature, same security answer...

---click---

[Big Blue 06 195]

The slow hamster.